Legal
Privacy Policy
Last updated: January 2025
1. Introduction
HEUSE ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
2. Information We Collect
We collect information you provide directly, including:
- Name, email address, phone number, and shipping address when you place an order
- Payment information (processed securely through payment providers)
- Communication preferences and any messages you send us
- Product preferences and waitlist information
We also automatically collect certain information when you visit our site, including browser type, pages visited, and device information.
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about orders, products, and promotions
- Respond to your inquiries and provide customer support
- Improve our website and services
- Comply with legal obligations
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist in order fulfillment and shipping
- Payment processors for secure payment handling
- Legal authorities when required by law
5. Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Cookies and Tracking
Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect site functionality.
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data (subject to legal requirements)
- Opt out of marketing communications
To exercise these rights, contact us at hello@heuse.com.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
9. Children's Privacy
Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@heuse.com or via WhatsApp.